How we work: from first call to maintenance
We take one recurring process, build it on the systems already in place and run it alongside the existing work first. Then we maintain it and build the next one together.
Five steps to a system of your own.
Conversation
We talk about where the manual work sits, which departments it touches and which systems are in place. Where needed, IT and the process owner join.
Task and fixed price
We scope one task and agree the price up front, and who gets access to which data. You approve that before we build.
Building on your systems
We build the steps as code on the systems already in place, where possible in your own environment and accounts.
Live
The first version runs on real data, tested in a separate environment and alongside the existing process first. You decide whether it goes live.
Management and maintenance
We maintain the code and adjust the system when the work changes. We fix bugs in our code at no additional charge. Management and maintenance are billed separately; we agree that amount up front.
The next process
Once the first process works, we choose the next one together. The same route, on what is in place by then.
What we build
AI Automation and Agents
Software that takes over recurring tasks on the systems you already use.
- Runs on the systems already in place
- Every step can be read back
- Unclear cases go to a colleague, with the reason
- We maintain the code, with no per-user licences
Example
A work order arrives as a PDF. The system reads it, links it to the schedule and prepares the hours for invoicing. If something does not add up, the work order goes to a colleague with the reason attached.
AI Products
A complete AI product for your clients or colleagues, from first sketch to live.
- Runs in your own environment
- Built on your own data
- A colleague approves every answer before the client sees it
- We maintain the code
Example
A client submits a request through a portal. The product reads the request, adds what it needs from your systems and prepares a draft reply. A colleague approves it, then it goes to the client.
Custom Platforms
A platform or dashboard built around the way you work, wired into what is already there.
- Connected to the systems already in place
- Built around the way you work
- The planner keeps the final say
- We maintain it and help it grow
Example
Every morning the planning board pulls the jobs from two systems and puts them side by side, with what is still missing. The planner sees on one screen what needs arranging and moves what needs moving. The board decides nothing.
Company Brain
A knowledge system in which your team searches the company's own information.
- Searches only your own information
- In a separate database of its own
- Every answer comes with its source
- We maintain the connections
Example
A colleague asks a question. The system searches the documents and conversations the company connects and answers with a reference to the piece it comes from. The colleague checks the source and decides what to do with it.
Choosing the first repetitive task to automate is a question in itself. We wrote down how to recognise a good first task.
Fits your organisation. Stays under your control.
The work rarely sits inside one department, and IT, security and procurement want to know up front how a system handles your data. We agree this before we build.
Which systems we connectAcross departments
An order touches sales, planning and administration. We build one of those handovers, with the process owner and IT at the table.
On what is already there
The steps become code on your existing systems. No extra package, and no per user licence.
Alongside the existing process first
The first version runs on real data and next to the current work, until you decide it goes live.
Your environment and accounts
Where possible the system runs in your own environment and accounts. Data and accounts stay yours, and you get documentation.
Access to that one workflow
The system can only reach what the agreed workflow needs.
Every run can be read back
What came in, which steps the system took and what went out.
A person signs
Anything that goes out or moves money is approved by someone. When unsure, the system says so instead of guessing.
NDA and processing agreement
Both standard.
No training on your data
We do not train public models on your data.
Time two clients got back
Results from our two published cases, for those two processes.
Task
Result in the case
Screening documents
Forta Solutions
Result in the case
8 hours a week back
Keeping the pipeline current
Match Masters
Result in the case
2 hours a day saved
Case results, not a measurement that holds for every process.
Read how we built itWhat you may still want to know
Which systems does it connect to?
To the systems you already use. For each system we look at which connection exists and build on that. The Integrations page shows how that works with SAP, Odoo, Salesforce and Microsoft 365, among others.
When is the first version ready?
Within two weeks there is a working first version for one agreed task, on your real data and tested in a separate environment. Then you decide whether it goes live.
What does it cost, and what does it cost afterwards?
We agree the build price up front, for one task. You approve it before we build and you pay after delivery. We fix bugs in our code at no additional charge, and our software carries no per-user licence. Management and maintenance are billed separately; we agree that amount up front. Running costs such as hosting, model usage and third-party services are also named up front.
What does the system do when it is not sure?
It says so instead of guessing, and the case goes to a person with the reason attached. Anything that goes out or moves money is approved by someone.
What if something breaks?
We keep monitoring and maintaining the system and reply within one business day. There is a fallback built in, so an outage does not stop the work.
Which sectors do you build for?
Mostly building services and construction, logistics and cleaning, plus the office work that comes back every day. Recruitment runs through our agency Plaatsr, hotels through hosp., warehouses and 3PL through Pakr.
What would you automate?
The first conversation is free. We reply within one business day.